My Eurotunnel Accounts & App

My Eurotunnel App for iOS and Android

• Where can I download the app from?
• If you are seeing errors in the My Eurotunnel app
• How do I log out of the app?
• Adding/importing bookings to your My Eurotunnel account
• My booking isn't displayed in the My Eurotunnel app
• What devices are support by the app?

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General

• What is a My Eurotunnel Account?
• How do I open a My Eurotunnel Account?
• Can I make a booking if I don’t have a My Eurotunnel Account?
• My details have changed how do I update my account?
• My offers and competitions are not showing in my account

Security

• I didn't receive an SMS code when signing into my account
• Is it safe to store my details?
• What is Multifactor Authentication?
• What is a recovery email for?

Frequent Traveller wallets

• Accessing my Frequent Traveller account
• Accepting a Nominated Person invitation
• Inviting a Nominated Person to a Wallet
• What can a nominated person do with a shared wallet?