Making a booking
Help and advice on ticket types, vehicles, and more
Vehicle
- Vehicle types and sizes
- Trailers and caravans
- Can I change my vehicle details on arrival?
- What should I do if I think I’ve been allocated to the wrong section of the shuttle?
- Will I pay more if I'm towing a trailer or caravan?
- Will adding a storage box, or putting bicycles on the rear of my car change the price I pay?
Ticket
- About our ticket types
- What if my desired travel date is not available yet?
- What's the difference between Standard, and Standard Refundable tickets?
- Am I able to purchase a ticket when I arrive?
- What happens if my ticket expires?
- How do I get a VAT receipt for my ticket?