Eurotunnel Le Shuttle Support
Making a booking
Making a booking
Help and advice on ticket types, vehicles, and more
Vehicle
What vehicle type should I book my vehicle as?
Trailer or caravan type and length
Can my van travel on the shuttle?
Am I able to book and pay for more than one car?
Ticket
About our ticket types
Am I able to purchase a ticket when I arrive?
What happens if my ticket expires?
How do I get a VAT receipt for my ticket?
Will I receive tickets before I travel?
Can I book an 'Open' Ticket?
Goods
What is the definition of commercial goods?
Dangerous Goods
Payment
Will there be a charge if I pay using my credit card?
Other
As a Frequent Traveller where do I log in?
How far in advance can I book?