Journey
- Coronavirus / COVID-19
- What happens if I arrive early or late?
- What is the complaints procedure for delays or service issues related to the border authorities?
- Can you smoke on the train?
- What happens if I miss my departure time?
- Is there a Duty Free Shop?
Vehicle
- Can I travel in a rented or leased vehicle?
- Gas containers
- I need to have Oxygen Cylinders in the car:
- Will my Car / Van / Campervan / Motorhome be too big?
- We are sharing a car, are there any parking facilities at your Folkestone terminal?
- Can I carry spare fuel?
Passport
Goods
- What personal food, plant and animal products can I transport into the UK from France
- What personal food, plant and animal products can I transport into France from the UK
- How do I register to purchase Duty Free goods at the Eurotunnel Folkestone terminal?
- Can I claim the Tax back on goods bought in the United Kingdom?
Pets
- Brexit and pet travel
- Is there a limit to the numbers of dogs, cats or ferrets I can take?
- Can I take my horse to the Continent?
- Guide and Assistance dogs
- Can I add pets to a booking I have made already?
- Does my dog need a muzzle when travelling?