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  1. Eurotunnel Le Shuttle Support
  2. Travelling with us

Travelling with us

Information about travelling with Eurotunnel Le Shuttle

Journey

  • What happens if I arrive early or late?
  • Check-in times
  • How do I get to the Terminal?

Vehicle

  • Can I travel in a rented or leased vehicle?
  • Gas containers
  • I need to have Oxygen Cylinders in the car:
  • Will my Car / Van / Campervan / Motorhome be too big?
  • We are sharing a car, are there any parking facilities at your Folkestone terminal?
  • Can I carry spare fuel?
See all 7 articles

Passport

  • I've lost my British passport in France what should I do?
  • I have left my passport at home can I still travel?
  • Does my baby need a passport?
  • My Passport has expired can I still travel?
  • Do I need a passport?

Pets

  • Will Brexit affect my Pet Passport?
  • Are there any designated pet exercise areas on either Terminal?
  • Is there a drive thru at the Pet Reception?
  • Do I need my booking number when I visit the Pet Reception?
  • Do I have to bring my pet inside the Pet Reception?
  • What happens if my dog doesn’t have the tapeworm treatment in time?
See all 29 articles

Goods

  • Can I claim the Tax back on goods bought in the UK?

Other

  • Eurotunnel Le Shuttle complaints procedure
  • I'm pregnant can I still travel with Eurotunnel Le Shuttle?
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