Travelling with us
Information about travelling with Eurotunnel Le Shuttle
Journey
- Coronavirus / COVID-19
- What happens if I arrive early or late?
- Can you smoke on the train?
- What happens if I miss my departure time?
- Is there a Duty Free Shop?
- How long does the crossing last?
Vehicle
- Can I travel in a rented or leased vehicle?
- Gas containers
- I need to have Oxygen Cylinders in the car:
- Will my Car / Van / Campervan / Motorhome be too big?
- We are sharing a car, are there any parking facilities at your Folkestone terminal?
- Can I carry spare fuel?
Passport
Pets
- Are there any designated pet exercise areas on either Terminal?
- Is there a drive thru at the Pet Reception?
- Do I need my booking number when I visit the Pet Reception?
- Do I have to bring my pet inside the Pet Reception?
- What happens if my dog doesn’t have the tapeworm treatment in time?
- When does the tapeworm treatment have to be applied to my pet dog?