Gas & fuel containers
Journey
- Coronavirus / COVID-19
- What happens if I arrive early or late?
- On very busy days, why do some shuttles leave partially empty?
- Does Eurotunnel Le Shuttle "over sell" capacity?
- Can you smoke on the train?
- What happens if I miss my departure time?
Vehicle
Passport
Goods
- What personal food, plant and animal products can I transport into the UK from France
- What personal food, plant and animal products can I transport into France from the UK
- How do I register to purchase Duty Free goods at the Eurotunnel Folkestone terminal?
- Can I claim the Tax back on goods bought in the United Kingdom?
Pets
- Brexit and pet travel
- Is there a limit to the numbers of dogs, cats or ferrets I can take?
- Can I take my horse to the Continent?
- Guide and Assistance dogs
- Can I add pets to a booking I have made already?
- Does my dog need a muzzle when travelling?
Other
- Is Eurotunnel affected by the rail strike action in the UK?
- Are Eurotunnel providing any support to Ukraine?
- What is the complaints procedure for delays or service issues related to the border authorities?
- Eurotunnel Le Shuttle complaints procedure
- I'm pregnant can I still travel with Eurotunnel Le Shuttle?