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  2. Travelling with us

Travelling with us

Information about travelling with Eurotunnel Le Shuttle

Journey

  • Coronavirus / COVID-19
  • What happens if I arrive early or late?
  • Can you smoke on the train?
  • What happens if I miss my departure time?
  • Is there a Duty Free Shop?
  • How long does the crossing last?
See all 9 articles

Vehicle

  • Can I travel in a rented or leased vehicle?
  • Gas containers
  • I need to have Oxygen Cylinders in the car:
  • Will my Car / Van / Campervan / Motorhome be too big?
  • We are sharing a car, are there any parking facilities at your Folkestone terminal?
  • Can I carry spare fuel?
See all 7 articles

Passport

  • I've lost my British passport in France what should I do?
  • I have left my passport at home can I still travel?
  • Does my baby need a passport?
  • My Passport has expired can I still travel?
  • Do I need a passport?

Pets

  • Brexit and pet travel
  • Where do I check-in my pet on the Folkestone Terminal?
  • Does my dog need to have a tapeworm treatment for travel into the EU?
  • Is there a limit to the numbers of dogs, cats or ferrets I can take?
  • Are there any designated pet exercise areas on either Terminal?
  • Is there a drive thru at the Pet Reception?
See all 31 articles

Goods

  • Can I claim the Tax back on goods bought in the United Kingdom?

Other

  • Eurotunnel Le Shuttle complaints procedure
  • I'm pregnant can I still travel with Eurotunnel Le Shuttle?
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