For the latest news and advice please visit our COVID-19 page, and related FAQs.
Our phone lines and live chat are extremely busy at the moment. We have brought in extra staff to help our customers with their queries. Don't forget that you can make and amend most bookings online using My Eurotunnel. For applicable ticket types, you can also submit a cancellation request online.
If you have questions regarding possible future changes to travel through and to France or the rest of Europe; Please do not call our Contact Centre. We are unable to offer any advice or information other than what is available from the Foreign & Commonwealth Office.
For the latest information from the FCO, and to subscribe to email updates, visit: https://www.gov.uk/foreign-travel-advice.
Information is available for France, Germany, the Netherlands, Spain and many more.
To subscribe to email update, select a country and click “Get email alerts”.
