I've lost my password

My Eurotunnel Accounts

• Click here to quickly and easily reset your password for your My Eurotunnel account

To add API to a booking made with a My Eurotunnel account, simply log into your account and view the specific booking to add/amend the API. 

If you lock your account/booking due to too many failed password attempts, please wait at least 4hrs before trying again, or reset your password.

Standalone (one-off "guest" bookings)

• Request a confirmation email & unlock your booking

Your booking/API password is included in your booking confirmation email sent to you when the booking was made, and is located about half way down with your booking reference number under the heading "Need to change something".

If you have not received this, first check that your email service didn't move it to your spam or junk folder.

If you have lost or are unable to locate your booking password you can request a confirmation email & unlock your booking. 

Travel agent, tour operator and coach operator bookings

You will need to contact the agent or coach operator to request changes to your booking or booking details.