If you do not have access to the internet, you can call our Contact Centre on 0330 1233207 where one of our API team will add your passenger information to your booking. Please have your booking reference and passenger details, including passport / ID card information, available. You must obtain consent from all passengers travelling with you before you submit API on their behalf.
Contact Centre opening times: Mon - Fri 8am - 7pm, Sat 8am - 5.30pm & Sun 9am - 5.30pm
Please note we only require your API information for the Folkestone to Calais part of your journey. We do not require API information for the Calais to Folkestone part of a return trip, or trips that are Calais to Folkestone only.