I need to change my booking

Amendments to your booking can be made subject to our terms & conditions, if they are completed before the expiry of the ticket (before midnight on the current date of travel).

With most bookings you can do this online free of charge at www.eurotunnel.com/my-eurotunnel using the password which was in your emailed booking confirmation, or by logging into your My Eurotunnel account.

A non-refundable Administration Service Fee of £10 / €12 applies to all customers (except Flexiplus) who contact our Customer Service Team to change an existing booking which can be managed online. You may be charged the difference between the price for the original booking and the price applicable to the amended booking, see here for full terms and conditions

I've lost my booking password