I need to change my booking

Amendments to your booking can be made subject to our terms & conditions, if they are completed before the expiry of the ticket (before midnight on the current date of travel).

With most bookings you can do this online free of charge at www.eurotunnel.com/my-eurotunnel using the password which was in your emailed booking confirmation, or by logging into your My Eurotunnel account.

Customers who contact our Customer Service Team and request to make a change to a booking which can be managed online, will be charged a non-refundable administration service fee of £10/€12 which applies to all ticket types, except Flexiplus.

I've lost my booking password