Coronavirus / COVID-19
Making a booking
Help and advice on ticket types, vehicles, and more
My Eurotunnel Accounts
Creating and managing a My Eurotunnel account.
Managing & Changing Bookings
How to update/change your booking or account information
Travelling with us
Information about travelling with Eurotunnel Le Shuttle
Advance Passenger Information (API)
Since the 1st April 2015, all UK ports and airports are required by the UK government to carry out Exit Checks to col...
Booking with Tesco Travel Tokens
Booking and travelling with Tesco travel tokens
General information for coach companies and travel agents.
- Can I transit through France to another country?
- Can I extend my Frequent Traveller tickets/wallets due to COVID related disruption?
- Can I request a Credit Voucher to replace a non-refundable ticket due to COVID related disruption?
- Can I extend the validity of Credit Voucher issued due to COVID related disruption?
- Vehicle types and sizes
- Trailers and caravans
- About our ticket types
- Where can I download the app from?
- How do I cancel a booking
- I've lost my password
- I need to change my booking
- Coronavirus / COVID-19
- What happens if I arrive early or late?
- Brexit and pet travel
- How do I book with Tesco Clubcard vouchers?