Coronavirus / COVID-19
Make sure you are ready to travel in compliance with government restrictions & requirements.
Making a booking
Help and advice on ticket types, vehicles, and more
Managing & Changing Bookings
How to update/change your booking or account information
Travelling with us
Information about travelling with Eurotunnel Le Shuttle
My Eurotunnel Accounts & App
Creating and managing a My Eurotunnel account.
Booking with Tesco Travel Tokens
Booking and travelling with Tesco travel tokens
General information for coach companies and travel agents.
- Can I transit through France to another country?
- Can I extend my Frequent Traveller tickets/wallets due to COVID related disruption?
- Can I request a Credit Voucher to replace a non-refundable ticket due to COVID related disruption?
- Can I extend the validity of Credit Voucher issued due to COVID related disruption?
- Vehicle types and sizes
- Trailers and caravans
- How do I log into my booking?
- I need to change my booking
- How do I cancel a booking
- Coronavirus / COVID-19
- What happens if I arrive early or late?
- Brexit and pet travel
- Where can I download the app from?
- How do I book with Tesco Clubcard vouchers?